Client Results
Explore what research teams say about working with Focus Insite on complex, urgent, and hard-to-reach recruitment projects.
0+
Projects Completed
0+
Verified Participants
0/10
Show Rate
You guys really nailed it in terms of finding the right people.
Who you are working with
For 10 years, we've done exactly one thing: find real, verified humans and get them to do trusted work at scale.
300K+
People and counting
Verified humans in the Focus Insite network
$5M+
Paid to real human participants
Cumulative participant incentives
10 yrs
Operating experience
Doing one thing: finding verified humans
Recognition
2x Inc. 5000
Top 0.4% of U.S. private companies
Soaring 76
Fastest-growing companies in Philadelphia
Certified Great Place to Work
Jun 2022 – Jun 2023, USA
Quartz Best Companies
Best companies for remote workers, 2022
Titan 100 CEO
Philadelphia
Fortune 100 preferred vendor
Preferred vendor to Fortune 100 clients
2,410
Projects delivered
Based on internal project records
9/10
Respondent show rate
Historical average across recruits
98%
Client satisfaction
Based on client survey responses
Nationwide
Qualitative recruitment
In-person, hybrid, and online
Sources and methodology: Project volume and show rate are drawn from internal Focus Insite project records. Satisfaction is based on client survey responses. Net Promoter Score +56 from 18 scored responses collected February – October 2023. Net Promoter Score calculated from an internal post-project client survey on a 1–10 scale (promoters 9–10 minus detractors 0–6). Small, historical sample — not a current company-wide figure.
Trusted experience
Retail & Consumer Goods
Shoppers, category buyers, household decision makers
Technology & Services
Technical users, IT decision makers, product teams
Healthcare & Finance
Physicians, nurses, patients, financial decision makers
Food & Beverage
Consumers, operators, and category specialists
Client identities are withheld unless the client has approved public use. Attribution on this page follows what each source document supports.
Client-reported project result
100%
Show rate reported by the client
“I don't know how you guys managed it, but we had a 100% show rate which I think is one of our first ones ever, especially considering this type of audience!”
Their next message: “Ok — let's get talking about the next project.”
The discovery call
Bring the audience, timeline, and screener. We'll help you understand how difficult the recruit may be, where feasibility could break down, and what options are available before the schedule gets tight.
You will leave with a clearer view of the recruiting risk — even if Focus Insite is not the right fit.
Filtered client results
A clinical audience where participant quality decides whether the study is usable. Screening and confirmation were handled person by person.
“Thanks so much for the great work! All the participants were top notch!”
Case snapshots
Client-reported result
56
physicians and nurses recruited
A clinical recruit where participant quality decides whether the research is usable. The client's summary of the delivered sample was short and specific.
“Thanks so much for the great work! All the participants were top notch!”
Exceptional project result — not a standard turnaround promise
41
minutes to recruit 10 participants
A last-minute request on a qualitative study. Sourcing, screening and confirmation ran in parallel to save the session.
“That was a full last minute hail mary and it was a huge help.”
Client-reported result
9
fleet managers interviewed
Hard-to-reach operational titles. The client said the category learning would not have been available without the interviews, then introduced Focus Insite to a colleague on the same strategy team.
“We have learned so much about this category, things we would not have been able to find without these interviews.”
Client-reported comparative result
#1
pass rate among the client's partners
Measured by the client against the other recruitment partners working on the same audio programme.
“Your pass rate has been the highest among the partners we were working with.”
The human layer
Research recruiting is not a database transaction. Criteria must be interpreted. Candidates must be questioned. Risks must be communicated. And when something changes, a person has to take responsibility for solving it.
Straight from the client
The best proof usually arrives after fieldwork.
A client tells us the participants were fantastic. Or before we even get a chance to catch our breath, they are already asking us to do the next round.
These are real notes from real research projects.
Participant quality
“This has been such a fantastic group of participants so far.”
Both sessions went really well.
Hi Christine,
Both sessions went really well today—thank you so much! This has been such a fantastic group of participants so far. I’m so grateful to you and the rest of the team! 😊
Thanks again, Kiki
That is what participant quality should feel like.
This is the outcome we work for.
Bring us the audience, screener, timeline, and recruiting challenge. We’ll help you pressure-test the recruit before fieldwork starts.
Client trust
When research projects are difficult, clients remember more than just outcomes. They remember who communicated clearly, solved problems early, and made them feel confident the project was in good hands.
Featured client feedback
“Focus Insite is a great group of people who provide a wonderful experience. Anyone looking to do market research I highly recommend reaching out to Jim Jacobs at Focus Insite!”
Clients work directly with a named project team rather than an anonymous queue.
Client Story 1 of 11
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Featured client stories
Flip through real feedback from research teams that trusted Focus Insite with complex, urgent, and hard-to-reach projects.
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Focus Insite
Real stories from complex recruits
Real client stories. Complex recruits. Human results.
Client results
Filter by the challenge you're facing, or search the feedback directly. Every comment is taken from real Focus Insite client feedback.
Featured Client Story
“This was as close to a perfect recruit as I've seen in 20 plus years of being a researcher. The groups were just fantastic and amazing diversity which really mattered to our internal clients!”
Story 1 of 6
Participant QualityRepresentative project imageryWhat matters most on your next recruit?
Explore feedback by challenge
38 client reviews
Show us the audience, criteria, and timeline. We'll tell you where the risk is before fieldwork starts.
Show us the audience, timeline, and specifications. We'll identify the potential risks before fieldwork begins.
How it works
Four steps, run by people. Select a step to see what happens at that stage of the recruit.
Not sure your recruit is realistic?
Pressure-Test Your Recruit
Before recruiting begins, run your audience, screener, timing, and assumptions through the Focus Insite Recruit Assessment.
Step 01, Review. Understand the audience, screener, timing, and likely incidence before recruiting begins.
You need an honest assessment of who can be reached, what may get in the way, and how to protect the study before fieldwork starts.
9/10 respondent show rate · 2,410 projects delivered
FAQ
Nothing about this is artificial urgency. It is simply how fieldwork works: as the fielding date approaches, the practical choices available to a recruiter get smaller.
Book a discovery call to review the project and estimate recruiting difficulty before fieldwork begins.
No generic pitch. We'll discuss your audience, criteria, timeline, and risk.
Book a discovery call
A few details let us come to the call already thinking about your audience. We'll review the project, estimate recruiting difficulty, flag screener and feasibility risks, discuss timing, and recommend a practical next step.
Prefer to just talk? Call 888-836-2871.
Pick a time that works
Our scheduling calendar opens in a new tab — choose a slot and we'll come prepared with a recruiting-difficulty read.
